Do You Have Any Questions?

Your business must be a US registered organization with the eligibility of processing or accepting credit card transactions. Any company or an individual outside of the USA is not eligible to use our web-service

Currently the idea and all serving features are uniquely created, legally protected and exclusively owned by Bridge Basis LLC. We simply aim to reduce hurdles between merchants and providers

We are a matchmaking company for the merchant service industry between merchants and payment service providers

Yes, it is entirely free web service

Here is the best way to answer this question! *** Before Bridge Basis: “sales come first, truth comes second”. *** After Bridge Basis: “truth comes first, sales come second”.

The sole purpose of our web service is to discover the answer to this query. By giving you the ability to manage fees and the related services, "creating your terms" provides straightforward, understandable, and practical solutions for your processing needs.

Only if you think that investing average of 5 to 7 minutes of your time is a waste for your business

The one and only marketplace in the world that is dedicated for merchant service industry. It prioritizes merchants’ privacy and empowering them to be in control on merchant service fees while creating opportunities for payment providers to start healthy relationship with those merchants

Merchants’ identifying information is always encrypted. Only pertaining info is visible to payment providers; the identity of the merchants is unknown. After accepting the conditions of the merchant and the Bridge Basis policies, only one provider will have access to the contact information of the merchant.

Users who properly claim merchants' service requests in our marketplace are known as claimant providers. Each marketplace item can only have one claimant provider user. Before claiming a marketplace commodity, providers must accept the terms of the merchants and Bridge Basis policies.

No! Bridge Basis users are not strapped or obligated to accept any provider's offer

If you decide to reject the provider's offer because you are unsatisfied with it, you may easily reactivate your service by going to "my account." If you have any questions or special circumstances, you can always write us at [email protected]

You can easily log into your account, retrieve relevant documents, and pursue your own way to resolve it. Remember! Providers wouldn't want to risk losing you as a customer unless it was a genuine error.

We keep an eye on every user through reminder notifications and follow-up emails. Simply reply to our follow up email and we can reactivate your request if the provider did not get in touch with you. *** Quick reminder! Providers are fully aware that how they handle their obligations is directly related to how long they continue to use our service.

We use Amazon Web Services (AWS) which is world’s most comprehensive and broadly adopted cloud platform